We're always happy to hear from you.
For product-related queries, please see our Frequently Asked Questions page.
Our Soho Support team is available to answer any online order-related queries seven days a week.
We're currently receiving a high volume of enquiries, therefore email response times may be a little delayed. We will get to your initial queries first, so please refrain from sending additional messages.
Opening hours (GMT)
Monday to Friday: 8am to 8pm
Saturday, Sunday and public holidays: 9am to 5.30pm
You can write to us at:
180 The Strand
Take a look at our Frequently Asked Questions