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For product-related queries, please see our Frequently Asked Questions page.

Our Soho Support team is available to answer any online order-related queries seven days a week.

We're currently receiving a high volume of enquiries, therefore email response times may be a little delayed. We will get to your initial queries first, so please refrain from sending additional messages.

Opening hours (GMT)

Monday to Friday: 8am to 8pm

Saturday, Sunday and public holidays: 9am to 5.30pm

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